Our Services

Straightforward hot tub service from a local you can trust. Whether something isn’t working, the seasons are changing, or your tub just needs some attention, Shorty’s keeps things simple, honest, and done right.

A man kneeling on a kneeling pad working on the internal components of an outdoor hot tub, with insulation and wiring visible, surrounded by trees and fallen leaves.

Hot Tub Repairs & Diagnostics

If your hot tub is leaking, tripping breakers, throwing error codes or not heating, it’s usually trying to tell you something.

Travis specializes in proper diagnostics — finding the real issue before replacing parts or making guesses. The goal is to fix the problem once, not keep patching it.

Common reasons to call:

  • Water isn’t heating properly

  • Jets or pumps aren’t working as they should

  • Breakers keep tripping

  • Error codes won’t clear

  • You notice leaks, odd noises, or inconsistent performance

Repair services include:

  • Heater diagnostics and replacement

  • Pump and circulation issues

  • Leak detection and plumbing repairs

  • Electrical and control problems

  • Error code troubleshooting

If something feels off but you’re not sure what it is, that’s usually a good time to call.

Wood hot tub on snow-covered ground with mountains and pine trees in the background during sunset.

Winterizing & Seasonal Services

Shuswap winters are hard on hot tubs — and freezing damage can happen fast if things aren’t set up properly.

Whether you’re closing your tub for the season or keeping it running through winter, Travis makes sure it’s handled the right way so you’re not dealing with surprises in the spring.

Seasonal services include:

  • Full winterizing and shutdowns

  • Spring openings

  • Cold-weather setup and advice

This service is a good idea if:

  • You’re leaving town for an extended period

  • Your tub won’t be used regularly over winter

  • You’re unsure whether to shut it down or keep it running

A quick conversation can usually determine the best approach.

Outdoor hot tub on a wooden deck with jets and controls, surrounded by a stone and grass yard.

Maintenance & Tune-Ups

Regular maintenance keeps your hot tub running smoother, longer, and more efficiently. It also helps catch small issues before they turn into expensive repairs.

Tune-ups are especially helpful for year-round tubs, rentals, Airbnbs, and lake properties that see heavier use.

Maintenance services include:

  • Full system inspection

  • Filter cleaning or replacement

  • Water testing and balancing

  • Jet and component checks

Maintenance packages are available for homeowners who want peace of mind and consistent performance throughout the year.

Close-up of a dirty cylindrical air filter held outdoors in a snowy landscape.

Parts, Chemicals & Supplies

Hot tub care doesn’t need to be complicated — but it does need to be right.

Travis helps you choose the correct chemicals, filters, and replacement parts for your specific tub without overselling or overcomplicating things.

Support includes:

  • Water care chemicals

  • Filter replacements

  • Common replacement parts

  • Hot tub replacement covers

  • Straightforward advice for clear, balanced water

If you’re constantly battling cloudy water or burning through products, a quick check-in can usually save time and money.

Not Sure What You Need?

If something doesn’t seem right but you’re not sure which service applies, reach out anyway. Most issues can be pointed in the right direction with a quick conversation.